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Support

We're here to help you on your health journey

Need Help?

Email us at:

support@calorapp.com

Frequently Asked Questions

How do I scan food with my camera?

Tap the camera icon on the home screen, point your camera at your food, and Calor's AI will automatically identify and log the nutritional information.

How accurate is the calorie tracking?

Our AI is trained on thousands of foods and provides estimates based on visual analysis. For best results, scan foods in good lighting and include the full portion in frame.

How do I cancel my subscription?

You can manage your subscription through your device's Settings app. Go to Settings > Your Name > Subscriptions > Calor, then tap "Cancel Subscription".

How do I restore my purchases?

Go to Profile > Settings in the app and tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase.

Is my data private?

Yes! Your health data stays on your device and in your private cloud storage. We never sell your personal information. Read our Privacy Policy for details.

How do I delete my account?

Go to Profile > Settings > Delete Account. This will permanently remove all your data from our servers.